At X6RR, we are dedicated to providing high-quality Xbox profile optimization tools. If our services do not meet your expectations, we offer refunds under specific conditions outlined below. All refund requests must be submitted within 14 days of purchase to ensure a fair and timely review.
To request a refund, please submit your request via our Contact Us page. Include your order details, such as the transaction ID, and a brief explanation of the issue. Our support team will review your request within 48 hours and notify you of the outcome. Approved refunds will be processed within 5-7 business days to the original payment method.
Contact us with order details and issue explanation
We review within 48 hours and notify you of outcome
Approved refunds processed within 5-7 business days
If a service is partially delivered (e.g., partial profile visibility enhancement), we may, at our discretion, offer a partial refund proportional to the undelivered portion of the service.
We encourage you to contact our support team before initiating a chargeback. Unauthorized chargebacks may result in suspension of your access to X6RR. Our team is here to resolve any issues promptly and fairly.